Aftercare & Returns Policy

HAIR EXTENSIONS CAN NOT BE ACCEPTED RETURNS ONCE THEY HAVE BEEN OPENED.RETURNS NEED TO ARRIVE BACK WITHIN 7 DAYS OF RECEIVING.CUSTOM HAIR CAN NOT BE RETURNED. FOR A CORRECT COLOUR MATCH YOU WOULD NEED TO ORDER OUR COMPANIES COLOUR RING. HAIR EXTENSIONS FROM ARCHIE LLOYDS SHOULD ONLY BE PURCHASED AND FITTED BY QUALIFIED EXTENSIONISTS.  YOU WOULD NEED TO PURCHASE OUR COLOUR RING FOR AN EXACT MATCH BEFORE PURCHASING THE HAIR EXTENSIONS OR SEND A SAMPLE OF YOUR HAIR TO US VIA POST. ALWAYS CHECK YOUR CONFIRMATION EMAIL THAT IS AUTOMATICALLY SENT AFTER YOU ORDER. HAIR EXTENSIONS SHOULD NOT BE WASHED IN THE BATH,WORN ABROAD, IN THE SEA, ON THE SUNBED, IN SWIMMING POOLS OR LIGHTENED / BLEACHED / PERMED. ALL THESE WOULD CAUSE THE EXTENSIONS QUALITY TO DETERIORATE. WE HAVE A SPECIALLY FORMULATED SHAMPOO AND CONDITIONER THAT WILL MAINTAIN AND KEEP YOUR EXTENSIONS FEELING SUPER SILKY FOR THEIR LIFE SPAN. WE DO NOT RECOMMEND ANY OILS OR SPRAYS ON THE HAIR THIS IS NOT NECESSARY WITH OUR HIGH QUALITY PREMIUM EXTENSIONS. FOR CLIENTS WHO HAVE SENSITIVE SKIN / NOT WORN HAIR EXTENSIONS BEFORE WE RECOMMEND A PATCH TEST TO CHECK FOR A REACTION WITH COLOUR / ADHESIVE.   WE WILL NOT ACCEPT ANY RESPONSIBILITY FOR DAMAGED HAIR EXTENSIONS IF OUR  AFTER CARE IS NOT FOLLOWED. LENGTHS AND WEIGHTS ARE APPROX. 

All information entered into our site is processed in accordance with local law and is not sold to any third parties. 
Payment - Any credit card details entered into our site are entered on a secure page and are transferred using SSL.  We do not store credit card details nor do we share customer details with any 3rd parties. 

By placing an order with us you are accepting all terms and conditions on our site including our refund and returns policy. 

Postage Royal mail - first class recorded - 1- 5 days, DHL next day delivery

ALL NEXT DAY ORDERS MUST BE PLACED BEFORE 12NOON IN ORDER FOR THEM TO BE DISPATCHED THE SAME WORKING DAY 

Next day delivery Fridays will arrive Saturday unless posted to Ireland